Automation Center

Orchestrate notification campaigns, auto-waitlist rules, and calendar triggers.

Active Automated PipelinesRules active

High-Risk No-Show ProtocolActive

Trigger rule: No-show prediction > 75%

Automation Action Sequence

1Send SMS confirmation alert (24h before)
2Auto-flag for Reception Copilot review
3Trigger voice call if no reply within 4h
Run History: 12 executionsAuto-optimized

Auto-Fill Waitlist PipelineActive

Trigger rule: Appointment Cancelled

Automation Action Sequence

1Identify top 3 waitlist patients (matching doctor/urgency)
2Send automated SMS offer with booking link
3Grant slot to first confirmer within 15 mins
Run History: 5 executionsAuto-optimized

Standard Confirmation FlowActive

Trigger rule: Appointment Created

Automation Action Sequence

1Send welcome email with directions
2Send WhatsApp confirmation link (48h before)
3Mark confirmed in Calendar upon click
Run History: 120 executionsAuto-optimized
Automation Trigger LogsImmutable logs
No-Show Assessment04:15 PM

Calculated John Smith risk at 92% based on historical absence and travel distance.